Knowledge Base
Practical guides written for business owners, not system administrators. Start with the section that matches your question.
Still stuck? Open a ticketDomains
Registering, transferring, renewing and pointing your domain.
- Searching for and registering a domain
- Transferring a domain in with an EPP code
- Renewing before expiry and recovering after it
- Reading a WHOIS record
DNS and email
Getting your records right the first time.
- Which DNS record type to use and when
- Setting MX records for business email
- SPF, DKIM and DMARC for deliverability
- Connecting Outlook and mobile mail apps
Hosting and payments
Running your site and settling your bills.
- Installing WordPress in one click
- Enabling free SSL and forcing HTTPS
- Paying with M-PESA, Airtel Money, card or bank transfer
- Downloading invoices and receipts